Shipping Policy

At JOYA, we are committed to delivering our handcrafted treasures with the highest standards of speed and reliability. To achieve this, all our orders are fulfilled exclusively through Amazon FBA (Fulfillment by Amazon).

Prime Delivery: As our products are stored in Amazon’s fulfillment centers, most of our collection is eligible for Amazon Prime. Members can enjoy free 2-day or next-day shipping on qualifying orders.

Standard Shipping: For non-Prime members, standard shipping typically takes 3–5 business days within the continental United States.

Tracking Your Order: Once you complete your purchase on Amazon, you will receive a confirmation email with a tracking number. You can monitor your delivery directly through your Amazon account under "Your Orders."

Shipping Locations: We currently ship to all 50 states within the United States.

By partnering with Amazon, we ensure that your JOYA mochila is handled with care and delivered to your doorstep with the efficiency you expect.